More about 1834 Hospitality – tourism business management and hospitality consultants

1834 Hospitality is a business management company specialising in the hospitality and tourism sectors. 1834 Hospitality manage all operations and undertake marketing for small to medium hospitality businesses, ranging from pubs, to city hotels, regional motels, clubs and resorts. 1834 Hospitality also provide a variety of business consultancy services.

Our Goal

At 1834 Hospitality, we strive to assist owners in maximizing the value of their hospitality assets. We believe that with extensive operational analysis, marketing, capital expenditure planning, and precise asset positioning, we can optimize market performance and control costs to maximize ROI.

Meet our Executive Team

Andrew Bullock – Chief Executive Officer

Andrew has more than fifteen years of business management experience specifically in the tourism sector: hotels, motels and resorts. He has a demonstrated track record of maximizing revenue and increasing profit within a highly competitive market and is instrumental in acquisitions, growth management, operational goals and personnel relations. Andrew is a motivated leader with proven ability to manage operations, analyse financial statements and devise key business strategies to stimulate revenue growth. Andrew is also a council member of the South Australian Division for the Australian Hotels Association.

Education: Bachelor of Management – Tourism and Hospitality University of South Australia; Advanced Diploma of Business – Tourism and Hospitality;
Responsible Officer trained; Rehabilitation and return to work coordinator trained

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Leigh Kentwell – General Manager – Sales, Marketing & Revenue

Leigh has over 12 years of hotel sales, marketing and management experience and has strong background in many facets of business. Leigh has worked on successful openings, brand rejuvenations and creative market positioning for a number of existing and brand new hotels. He brings a unique and diverse skill set that enables him think outside the box with strategic sales, marketing and revenue ideas that can be applied into different market segments. Leigh is a driven leader and oversees the senior 1834 Hotels sales, marketing and revenue team.

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Bianca Sowik – Director of Operations

Bianca is an experienced Tourism and Hospitality professional. With a background in travel and travel management Bianca has an intimate understanding and working relationship with wholesale and inbound markets. She has a detailed insight for marketing of hotels with a focus of driving return on investment campaigns. Bianca’s role is diverse with an emphasis on enhancing sales, integrated closely with rate management principals to balance each hotels market mix, whilst also increasing brand and consumer awareness for each property.

In 2013, Bianca was recognised for her work in regional tourism when she was announced as the national winner of Australian Regional Tourism Network’s (ARTN) Young Tourism Professional of the Year.

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Luke Rayner – Director of Revenue

In Luke’s 9 years of experience in the hotel industry, the past 6 years have been solely dedicated to revenue management. Luke has the proven ability to increase RevPAR in both large established hotels and independent operations by establishing and implementing Revenue Management principles. He specialises in demand forecasting, dynamic pricing and competitor analysis, as well as training managers and staff in reservations and yielding techniques.

Education: Bachelor of Business (Management & Tourism) – Queensland University of Technology

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Cathy Cotton – Director of Sales

Cathy started working in the Online Travel Industry in 2001 and has over 14 years commercial, sales and product management experience. In 2002 she project managed the launch of in Australia and before taking the business global, expanding into South East Asia, United States and Europe. reached revenues of $160 million in 2007.Cathy has held several senior positions with HotelClub and Orbitz World Wide in Australia and Europe. She has also played a key role in launching the first online accommodation portal for Thomas Cook whilst working in the United Kingdom. Her area of expertise includes hotel sales and distribution, project management of large scale online projects, product development, website design and usability and commercial management. Cathy has a passion for all things travel and loves sharing beautiful destinations and products with the world. 

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Jamie Vigar – Group Executive Chef

With 25 years of experience behind him, Jamie has an extensive knowledge of all areas of kitchen operations, from designing kitchens, creating menus, and liaising with customers to provide a complete 100% experience. Jamie’s skills include buffet, A-la-carte, patisserie, Table de hote and cocktail work. This experience has not only taken him all over Australia, including some remote outback resorts, but also overseas, teaching chefs on Western culture styled food. Jamie has a track record of utilizing his skills to turn struggling, neglected kitchens around to busy profitable outlets, increasing food quality and revenue. Jamie has had training in WH&S and also is classed as a First Aid Officer. Jamie relishes any challenges brought forth, utilizing any means necessary to overcome and improve.

Education: Regency School of TAFE – Commercial cookery certificate III; First Aid Trained; Trained with Hazardous Chemicals

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Kenny Nagel – On-Premise Manager

A passion for the Hospitality Industry, coupled with 12 years of experience, Kenny has proven he has the necessary skills, drive and knowledge to successfully contribute too business growth in a range of markets conditions.  As the On-Premise Manager for 1834 Hotels, Kenny is responsible for assisting in the management of the Food and Beverage, Liquor and Gaming Operations of all 1834 Hotels managed properties.  Providing strong leadership, excellent communication and drive to achieve maximum sales whilst minimising costs. 

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Sharni King – Human Resources Manager

Sharni has over ten years’ experience in the hospitality industry, with the past four years dedicated to Human Resources Management. Her passions are working with people to achieve goals, creating an safe, productive and inclusive work environment, promoting the importance of employee contribution, and developing effective teams through collaboration. Her drive to build a positive work environment, be responsible and accountable, provide opportunities for training and development as well as fostering appreciation and empathy in the workplace are traits that make Sharni a comprehensive Human Resources practitioner. Sharni has strong communication and negotiation skills, with a demonstrated ability to implement productivity practices that can improve overall profitability and the capability to handle complex issues with tact and discretion across all levels of a business. Sharni is also a professional member of the Australian Human Resources Institute.Education: Bachelor of Management – Human Resource Management – University of South Australia, Diploma of Human Resource Management, Diploma of Management, Certificate IV Training & Assessment, Certificate IV Frontline Management, Certificate II Hospitality Operations, Rehabilitation & Return to Work Coordinator trained. 

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